Delivery & Shipping
At Borek Parasols | Outdoor Furniture, we ensure the safe and careful delivery of your order. Depending on the type of product and the destination, we use PostNL or our own delivery service.
Delivery via PostNL
For smaller orders, we work with PostNL. You will receive a Track & Trace code by e-mail, which you can use to easily track your shipment. Your order will be delivered to the address you provided. If you are not at home when the delivery arrives, PostNL will try again at a later time. After a second failed delivery attempt, the parcel will be returned.
Delivery via our own delivery service
For larger or fragile products, we deliver via our own delivery service. In that case, we will contact you personally to arrange a delivery time. You will not receive a Track & Trace code, but we will clearly agree with you when the delivery will take place. If you are not present, we will discuss in advance what will happen — for example, delivery to your neighbours or return to our depot.
Collect from store
Would you prefer to collect your order yourself? Then select 'collect in store' when placing your order. You will receive a notification as soon as your order is ready.
Shipping costs Benelux
We charge shipping costs based on the type of product and the destination. Below you will find the shipping costs per product group:
The Netherlands
Accessories: £6.50
Sun loungers: £35.95
Dining tables & chairs: £35.95
Lounge sets: £55.95
Parasols: £55.95
Concrete bases: €59.95
Free shipping on orders over €750 (only for our flagship stores BOREK, Max & Luuk and YOI)
BOREK Re-Store (always pick up)
Belgium
Accessories: £9.95
Sun loungers: £49.95
Dining tables & chairs: £49.95
Lounge sets: £69.95
Parasols: £69.95
Concrete bases: €69.95
Free shipping on orders over €850 (only for our flagship stores BOREK, Max & Luuk and YOI)
BOREK Re-Store (always collection only)
Luxemburg
Accessories: £6.95
Sun loungers: £59.95
Dining tables & chairs: £59.95
Lounge sets: £79.95
Parasols: £179.95
Concrete bases: €179.95
Free shipping on orders over €950 (only for our flagship stores BOREK, Max & Luuk and YOI)
BOREK Re-Store (always collection only)
Please note: for combined orders, the highest shipping rate of the products in the order applies. All shipping costs include VAT and are automatically calculated during the ordering process.
Questions?
We are happy to assist you. Please feel free to contact our customer service department:
E-mail: store@borek.nl
Telefoon: +31 (0)13 - 521 6464